Returns Policy

7 Working Days

If you change your mind or you’re not 100% satisfied with your order you can return the goods within 7 working days of delivery.

All goods must be returned in the same state and condition as that in which they were delivered, complete with all the original packaging as well as any documentation. Failure to return goods in a resalable condition may result in a restocking fee of 20%. Packaging and posting costs are not refunded unless the goods are found to be faulty.

All items for return must have an authorised returns number displayed clearly on the outside of the returning parcel.

Please Email us or call us on 08456 777 400 Mon-Fri 09.00am – 5.00pm for an authorised returns number. Any item returned without an authorised returns number will not be accepted by Legacy Telecom Ltd. The cost of returning the goods to Legacy Telecom Ltd will be the customer’s responsibility. Please read our Returns policy for more information.

It is the customer’s responsibility to ensure the safe return of goods to Legacy Telecom Ltd. The returns address for all items is:

Returns Department

Legacy Telecom Ltd
Unit C5 (4) Centre Court
William Way
Moss Industrial Estate

December 16, 2016